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ENT Gallery: Developing a Community of Practice
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| Supporting Collaboration: Lessons Learned |
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| Developing an online community of practice requires sustained effort over time, particularly when participants are wrestling with a new educational framework, a complex collaborative agenda, and undependable technology. Participants should clarify shared goals early in the process and embrace a common language for discussing them. The technological facility of the participants and their preferred methods of communication should also be taken into account. It may be that the value of collaborative online technologies for this work will become more apparent in later stages of the process, after participants have begun to develop a level of trust and shared understanding about their goals and collaborative process through offline or person-to-person online communication. Finally, a visible leader, who provides vision, strategy and management in both the online and offline interactions of the group, can help create the conditions that lead to trust, understanding, common goals, technological facility, and productive collaboration.
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